TRAI Assesses Mobile Network Quality Across in Hyderabad city.

Information Note to the Press (Press Release No ~/2026) TELECOM REGULATORY AUTHORITY OF INDIA www.trai.gov.in Hyderabad, XXX 2026 ~;U'l_.{, For Immediate Release TRAI Assesses Mobile Network Quality Across, Nallagandla, Hafeezpet, Madhapur, Dargah Road, Ameerpet, Mehdipatnam, Shamshabad, Pahadi Shareef Road, Shaheen Nagar, Imamguda and Engine Bowli Cross Road etc in Hyderabad city.

The Telecom Regulatory Authority ofIndia (TRAI) has released findings ofIndependent Drive Test (IDT) conducted across Hyderabad City under AP LSA, during the month of May 2026, for information of general telecom consumers. The purpose of this drive test is to assess and verify real time quality ofmobile network services (both voice & data) provided by Telecom Service Providers (TSPs). During the IDT, TRAI captures performance of TSPs for key Quality of Service (QoS) parameters like Coverage, Call Drop Rate (CDR), Call Setup Success Rate

(CSSR), data Download (DL) and Upload (UL) throughput etc., which are then published to inform Consumers and encourage TSPs to improve their services.

2. These IDTs have been designed to capture on ground mobile network performance ofall TSPs across diverse usages environment like cities, hotspots, public transport hubs, etc.

In this type ofdrive testing, live data and voice sessions are established using SIM cards from all TSPs over 20, 30, 40, and 50 networks. Multiple advanced test handsets are used, and the sessions are monitored and analysed in real-time using advanced Software Systems.

3. TRAI, through its appointed agency, conducted drive tests across City drive - 157.9 Kms, Hotspot locations - 12, Walk Test - 3.1 Kms in Hyderabad city during 141 May h 2026 to l 61 May 2026 in Andhra Pradesh LSA. These tests were conducted under h the supervision ofthe TRAI Regional Office Hyderabad. The observations presented in drive test reports represent the performance of the TSPs on the area/ route under test on the day/ time ofconducting the drive test.

4. Drive Test Route Map: The following map provides overview of drive test routes indicating City drive, Inter-operator calling, Hotspots and Walk tests, as per the legends

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1...A....r....h::f­1-'!.6t1;, •O ~ ~~j .. .: ·'· 05. Key Parameters Assessed a) Coverage Gap: Percentage of samples, for which signal strength observed less than the minimum prescribed signal strength for respective technology (2G/ 3G/ 4G/ 5G).

b) Voice Services: Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Call Setup Time, Call Silence Rate, Speech Quality (MOS). c) Call Silence Instance: Number of call silence instance occurred during the calls.

d) Data Servies: Download/ Upload Throughput, Latency, Jitter, Packet Drop Rate

6. The overall mobile network performance in Hyderabad for the key parameters has been

summarised below:­ a) Coverage Gap - (i)The signal strength observed during voice testing on the drive test route in auto-selection mode (5G/4G/3G/2G), measured as the number of samples having poor signal strength out of the total samples collected, was 247/22317 for Airtel, 3763/2 1201 for BSNL, 319/ 22063 for RJIL and 566/ 22416 for VIL. Details ofthe coverage gaps have been provided in the map Annexed.

(ii)he signal strength observed during voice testing on the drive test route in auto­ selection mode (5G/4G/3G/2G), measured as the number ofsamples having Limited Service(No Coverage)out of the total samples collected, was 0/22317 for Airtel, 44/21201 for BSNL, 0/ 22063 for RJIL and 0/ 22416 for VIL. Details of the coverage gaps have been provided in the map Annexed.

b) Dropped Calls -Dropped calls, measured as the number ofdropped calls out ofthe number of successfully established calls, were 0/200 for Airtel, 8/197 for BSNL, 0/202 for RJIL and 0/ 203 for VIL. Details of the dropped call locations have been

provided in the map Annexed. c) Call Silence Instance - Call silence instances, measured as the total number of silence instances observed for > 3 seconds out of the total calls established, were 2/197 for Airtel, 10/170 for BSNL 0/191 RJIL and 2/195 for VIL. Details of the call silence instance locations have been provided in the map Annexed.

d) Data Download and Upload Throughput: i) Data Download performance (Overall): Average download speed was observed as 66.32 Mbps for Airtel (5G/4G), 5.55 Mbps for BSNL (3G), 222.12 Mbps for RJIL (5G/4G) and 59.61 Mbps for VIL (5G/4G/2G). Detail of Download throughput has been provided in the map Annexed.

ii) Data Upload performance (Overall): Average upload speed was observed as

24.54 Mbps for Airtel (5G/4G), 2.54 Mbps for BSNL (3G), 19.43 Mbps for RJIL (5G/4G) and 13.17 Mbps for VIL (5G/4G/2G). Detail of Upload throughput has been provided in the map Annexed.

Locations of Dropped Calls and Call Silence instances can be seen by clicking red dot on the map Annexed.

7. Details of drive test route and area covered during the IDT is as under:­ a) City - The areas covered in the city drive are Nallagandla, Hafeezpet, Madhapur, Dargah Road, Ameerpet, Mehdipatnam, Shamshabad, Pahadi Shareef Road, Shaheen Nagar, Imamguda and Engine Bowli Cross Road etc in Hyderabad city.

b) Hotspot - The hot spot locations, capturing stationary user experience, are 1. Aditya Fort View Villas, 2.AIG Hospital 3. 0-Mart Shaikpet, 4. Hitec City 5. IKEA 6. KlMS 2Hospitals 3rd Floor Secunderabad 7. KIMS Hospitals 15th Floor Secunderabad 8.

Lingampally Railway Station 9. Mind Space, 1O .RTA Office Kondapur 11. Sumadhura Acropolis 12.SMR Vinay Iconia c) Walk Test - The walk tests conducted on 141 h May 2026, covered KIMS Hospitals Secunderabad capturing mobile network behaviour in crowded pedestrian environments.

8. The findings ofthis IDT report have been shared with respective TSPs for taking further necessary action at their end. Detailed reports of IDT are made available on the TRAI website at www.trai.gov.in. For any clarification or additional information, an email can be sent to adv.hydreabad@trai.gov.in or Regional Office of TRAI can be contacted on telephone no. 040-23000761.

mar Advisor, RO Hyderabad 3a) Coverage Gap – The coverage distribution found less than the minimum specified signal strength for the drive test route in auto-selection mode (5G/4G/3G/2G) during voice testing, is

as below:

Parameter AIRTEL BSNL RJIL VIL Total Number of Samples captured on Drive test route 22317 21201 22063 22416 Number of Samples having poor signal strength 247 3763 319 566 Number of Samples having limited service (No Coverage) 0 44 0 0

Note: Signal strength has been considered poor if it falls below −110 dBm for 5G & 4G, −90 dBm for 3G, and −85 dBm for 2G.

Coverage Gap observed AIRTEL BSNL 2RJIL VIL

Note: Plot is based on Dynamic Drive Test results only.

3b) Dropped Calls - The TSP-wise details of dropped calls in auto-selection mode (5G/ 4G/ 3G/ 2G)

are as below:

Parameter AIRTEL BSNL RJIL VIL Number of successful Calls Established 200 197 202 203 Number of dropped Calls 0 8 0 0 Locations of Dropped Calls BSNL

Note: Dropped calls locations are shown in red colour and which can be clicked to know the exact location (latitude and longitude) on the map.

4c) Call Silence Instance - The TSP-wise details of Call silence instance in Auto-selection mode (5G/4G) are as below:

Parameter AIRTEL BSNL RJIL VIL Call Established 197 170 191 195 (within service provider network) Number of silences calls for >3 Sec 2 10 0 1 Total number of silence instances for >3 Sec 2 10 0 2 Locations of Call Silence Instance AIRTEL BSNL VIL

Note: Call silence instances are shown in red colour and which can be clicked to know the exact location (latitude and longitude) on the map.

5d) Data Download and Upload throughput: The TSP-wise details of Average Download (DL) and Upload (UL) throughput against declared typical DL/UL Throughput for month, in Auto- selection mode (5G/4G/3G/2G) are as below:

(i) Download Throughput Measured AIRTEL BSNL RJIL VIL Parameter in (upto 5G) (upto 3G) (upto 5G) (upto 5G) Typical Download (Mbits/s) 16.91 3.00 15.00 15.00 throughput declared by TSP Average Download Throughput measured during (Mbits/s) 66.32 5.55 222.12 59.61 IDT AIRTEL BSNL 6RJIL VIL

Note: Plot is based on Dynamic Drive Test results only.

7(ii) Upload Throughput Measured AIRTEL BSNL RJIL VIL Parameter in (upto 5G) (upto 3G) (upto 5G) (upto 5G) Typical upload throughput (Mbits/s) 4.98 3.00 7.00 8.00 declared by TSP Average Upload Throughput (Mbits/s) 24.54 2.54 19.43 13.17 measured during IDT AIRTEL BSNL 8RJIL VIL

Note: Plot is based on Dynamic Drive Test results only.

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